Incidents reported on status page for Live-Platform https://live-platform-status.audiocodesaas.com/ en https://live-platform-status.audiocodesaas.com/incident/783038 Sun, 18 Jan 2026 18:00:00 -0000 https://live-platform-status.audiocodesaas.com/incident/783038#01ba25eba12331df5fbfa4ec63c3a265b37ad0689681a35140621cdd0b7aeef1 Maintenance completed https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 14:16:58 +0000 https://live-platform-status.audiocodesaas.com/#4dd13b41136e76b50d939f47c1b7eec8b4bcf558f0a537327b8e4a6fcfede179 Voca CIC recovered https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 14:13:57 +0000 https://live-platform-status.audiocodesaas.com/#4dd13b41136e76b50d939f47c1b7eec8b4bcf558f0a537327b8e4a6fcfede179 Voca CIC went down https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 10:09:00 +0000 https://live-platform-status.audiocodesaas.com/#d95638d64a63b7bb2812916f8575d5851c56c3a14e555c8dc68fd13e26aa08c5 Japan Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 10:06:00 +0000 https://live-platform-status.audiocodesaas.com/#d95638d64a63b7bb2812916f8575d5851c56c3a14e555c8dc68fd13e26aa08c5 Japan Live Platform Portal went down https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 08:20:50 +0000 https://live-platform-status.audiocodesaas.com/#5ac77c6a825a912f131948379e4385db851e04da0c52b6ce69e5d819c14493bf Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 08:17:53 +0000 https://live-platform-status.audiocodesaas.com/#5ac77c6a825a912f131948379e4385db851e04da0c52b6ce69e5d819c14493bf Live Platform Portal went down https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 07:18:47 +0000 https://live-platform-status.audiocodesaas.com/#431e5453cb7d8c8e5cd2cd42d915993c619683ab1e4c8cb41b3e4feed6b5f33d APAC Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 18 Jan 2026 07:15:41 +0000 https://live-platform-status.audiocodesaas.com/#431e5453cb7d8c8e5cd2cd42d915993c619683ab1e4c8cb41b3e4feed6b5f33d APAC Live Platform Portal went down https://live-platform-status.audiocodesaas.com/incident/783038 Sun, 18 Jan 2026 06:00:00 -0000 https://live-platform-status.audiocodesaas.com/incident/783038#9c35e35799fe8204e9337946a61f20fdca45e29877ffc11fad48cf31b8727ec4 Please note that a Live Platform Portal upgrade has been scheduled for 28 Dec 2025, 06:00 UTC. During the maintenance window, functionality related to onboarding new customers or services will be limited. The Live Platform Portal will also be temporarily unavailable. For further details - https://liveplatformnotification.z6.web.core.windows.net/emea_upgrade.html https://live-platform-status.audiocodesaas.com/ Sun, 04 Jan 2026 07:15:25 +0000 https://live-platform-status.audiocodesaas.com/#2a957d4548786d5bd77b96e5f05f6d011343d737941f7322350f2532b127640d Americas Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 04 Jan 2026 07:12:29 +0000 https://live-platform-status.audiocodesaas.com/#2a957d4548786d5bd77b96e5f05f6d011343d737941f7322350f2532b127640d Americas Live Platform Portal went down https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 09:14:57 +0000 https://live-platform-status.audiocodesaas.com/#409de65ac38f57a9c6096bf0107030739bc9c418f2abdaac1c2a977915716a63 Japan Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 09:05:51 +0000 https://live-platform-status.audiocodesaas.com/#409de65ac38f57a9c6096bf0107030739bc9c418f2abdaac1c2a977915716a63 Japan Live Platform Portal went down https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 07:39:02 +0000 https://live-platform-status.audiocodesaas.com/#cd8c13d7f17857b5f8d73aed40ec7292a70e5fd2573ab461dadc28d4bae13502 Japan Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 07:36:04 +0000 https://live-platform-status.audiocodesaas.com/#cd8c13d7f17857b5f8d73aed40ec7292a70e5fd2573ab461dadc28d4bae13502 Japan Live Platform Portal went down https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 07:29:52 +0000 https://live-platform-status.audiocodesaas.com/#4c67801ca5511a57b1e10a8ffe0fa799c2da48d4c5d3ba4c7e69ff9ee2d392db Japan Live Platform Portal recovered https://live-platform-status.audiocodesaas.com/ Sun, 21 Dec 2025 07:11:54 +0000 https://live-platform-status.audiocodesaas.com/#4c67801ca5511a57b1e10a8ffe0fa799c2da48d4c5d3ba4c7e69ff9ee2d392db Japan Live Platform Portal went down https://live-platform-status.audiocodesaas.com/incident/778038 Mon, 01 Dec 2025 08:14:00 -0000 https://live-platform-status.audiocodesaas.com/incident/778038#e20a489a940fd67255ccdaa41c1bba3b933505cecdf44547264ebb660a7a8328 upgrade